Ronetta Lambert, MHA, BSN, RN

About Ronetta Lambert, MHA, BSN, RN

Ronetta is the Sr. Director of Care Coordination Center Operations at Tampa General Hospital (TGH). In her role, Ronetta works with leaders across the organization in our Length of Stay initiatives, service-line growth and our Master Facility Plan to expand hospital capacity and improve patient throughput efficiencies.

After joining Tampa General Hospital as a Nurse Manager in 2014, Ronetta quickly emerged as a leader. Her ability to work across departments to spearhead innovative processes and improve patient safety and quality outcomes led to her promotion to Director of Inpatient Medicine in 2015. Ronetta’s scope continued to grow as she served as nurse lead for our Inpatient Hospice unit, oversaw our Behavioral Psych Nurse Department, Diabetes Nurse Specialists and various initiatives to improve medicine length of stay alongside our providers and Case Management teams.

In 2018, Ronetta served as one of the leads in the development of our Care Coordination Center and assisted with the development of the Departure Lounge, which now serves approximately 100-115 patients per day, and has led to an improvement in our median discharge time of day by 30 minutes prior to the Care Coordination Center opening. Ronetta’s unique ability to recognize and mitigate bottlenecks and inefficiencies with patient throughput and care progression has been instrumental in the ongoing work with our interdisciplinary teams to leverage the technology of our Care Coordination Center to drive hospital efficiency. Ronetta partnered with the multidisciplinary leaders to develop TGH’s Capacity Management plan to define capacity constraints and design pressure indicators regarding capacity. Ronetta also led our team in the rollout of our Zero Harm Safety Huddles, which continue to play an instrumental role in proactively addressing safety concerns with leadership.

Prior to joining TGH, Ronetta worked at the University of Maryland Medical Center as a Nurse Manager in Cardiac Telemetry and Vascular Surgery Stepdown unit. She also served as the nurse lead when the medical center transitioned to EMR. Ronetta earned her master’s degree in Health Care Administration from the University of Maryland College Park in 2009 received her Bachelor of Science in Nursing (BSN) from Hampton University, located in Hampton, Va., in 1996.