Tampa General Hospital proudly offers an online bill paying service to our patients. Our Bill Pay service is convenient and quick, allowing you to easily pay your TGH bill online. Simply access our online Bill Pay service to begin the payment process. If you have questions, please refer to the list of frequently asked questions and answers below.
What information will I need to pay my TGH bill online?
Please have your patient statement and your credit card or bank account information in front of you before using the Bill Pay service. When you access the Bill Pay service, you will first need to enter your Patient Account Number (found in the upper right corner of your patient statement) and your date of birth. Be sure to enter your date of birth in the following format, including slashes: mm/dd/yyyy. Then click the “Pay Now” button.
What if I have questions or need assistance to pay my bill online?
If you have questions about your hospital bill or need to file a formal billing grievance, please email us at mybill@tgh.org or call Patient Financial Services at (813) 844-7291. Our team is available Monday through Friday from 8 AM to 4:30 PM.
For MyChart users, you can submit billing questions via your MyChart account. Simply click on the "Billing" tab and select "Account Detail" where you will then see an option to send a customer service request. If you do not have a MyChart account, you can request an activation code to get started.